After undergoing a thorough review of its systems and processes, C80 Solutions is proud to have successfully been awarded the ISO 9001 accreditation.
An internationally recognised standard, ISO 9001 gives buyers the reassurance that they are partnering with a company that is committed to upholding a high standard of customer service. The criteria specified within ISO 9001 requires that companies demonstrate they have the relevant systems and processes in place to deliver a practical and workable Quality Management System that will monitor and improve all areas of the business.
With over 10 years in operation, C80 Solutions has made continual investments in the upgrade of its systems, making the process of buying and delivering energy assessments as quick and convenient as possible for its customers. With the ISO 9001 being a pre-requisite for many buyers in the construction industry, becoming ISO compliant was the natural next step for C80 Solutions and the certification was achieved in just under two months.
Company founder and managing director Mark Heptonstall said, “We founded C80 Solutions with the aim of making things as straightforward and worry-free as possible for developers who need energy assessment reports to be turned around both quickly and accurately to meet tight deadlines. Our delivery of this service promise has been critical to our continued growth. The company’s additional commitment to ISO 9001 puts customer service right at the top of our priorities as we continue to broaden our service portfolio.”
More about ISO 9001
ISO standards require a regular review cycle to ensure that quality management systems are maintained and improved. This is made up of surveillance and re-certification audits, one of which must take place each year on each anniversary of the certification. These confirm a company’s continued compliance with the standard and verify the validity of the certification.
ISO 9001 carries many benefits. It helps businesses streamline their processes, reduces errors, makes production scheduling and delivery more reliable, frees up valuable management time and improves internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and healthier revenues.